Privacy policy

Moving-In B.V. (here: “we”) processes personal data of website visitors. This processing takes place on the basis of the European General Data Protection Regulation (AVG, or in Europe known as GDPR). Enforcement of these rules is carried out in the Netherlands by the Personal Data Authority. For more information about this Act we refer you to the website of the Personal Data Authority. You have the right to lodge a complaint with them if you think that we are not handling your personal data properly.

In this privacy statement we explain why and how we process your personal data.

Identity and contact details
Moving-In B.V.
GRP number: 673,252,54

Business park Twente 318
7602 KL Almelo
0546-454105
info@moving-in.nl

Personal data that we process
We work with your personal data because you use our services and/or because you provide these data to us yourself.

First name and surname: we process these when a contact or quotation form is filled in. Permission is required for this processing. You can give it to us before the form is sent. We will retain this information for as long as necessary during communication. After this period, these data will be deleted and will therefore not be used at a later time to make you an offer.
E-mail address: we will process this in the same way as your first and last name when you fill in a contact form. In addition, we will process your email address if you give us permission to add it to our mailing list. Your email address will then only be used for the newsletter and will only be stored in that list. Your email address will be stored indefinitely, until you decide to unsubscribe from the newsletter.
Telephone number: we will process this in the same way as your first and last name when you fill in a contact form.
Your name and surname will be processed in the same way if you fill in a contact form.
IP address: we store your visiting behaviour and information that the web browser sends you in order to determine how our website is used.

We will not process your data without your permission, unless we are legally obliged to do so.

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Sharing with third parties
We share your personal data with business partners and third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. In some other cases, we also provide your personal data to third parties, but we only do so with your express consent. We enter into a processing agreement with companies that process your data on our behalf in order to guarantee the same level of security and to safeguard the confidentiality of your data.

Privacy rights
We don’t do anything illegal with your data and that means we don’t resell them either. We treat the obtained data confidentially. The processing of the data is in accordance with the requirements of the Personal Data Protection Act.

You have the right to data portability. It is possible to transfer your personal data.
You have the right to view your personal data.
You have the right to have your personal details changed.
You have the right to have your personal details removed completely.
You have the right to withdraw your permission to process your personal data at any time. From the moment you withdraw your permission, we will no longer be allowed to process your personal data.
You have the right to object to the processing of your personal data.

It is best to request access in writing, by letter or e-mail. The AP has a sample letter on their website for this purpose. Please note that you can only submit a request for inspection if you are over 16 years of age and have not been placed under guardianship. Otherwise, your legal representative (e.g. one of the parents) must submit the request. We will then also send our answer to that person.

Google Analytics
To measure and analyse visitor behaviour we use Google Analytics. To ensure your privacy, Google Analytics is privacy friendly.

There is a processing agreement with Google.
Anonymize IP is used.
The option ‘share data’ is off.
The function for User ID’s is not enabled.
No other Google services are used in combination with the Google Analytics cookies.
Data retention for users and events is set to 50 months. After that period, the data collected by Google Analytics is automatically deleted.

Despite all measures taken, do you still want to

If, despite all the measures taken, you still do not want us to follow your behaviour anonymously, there is an opt-out option. Google has developed a special Add-On for Chrome that you can install in your browser. This Add-On prevents the tracking code of Google Analytics from sending information to Google. Download the Google Analytics Opt-Out Add-On here.

Hotjar

To measure and analyze the behavior of visitors we use Hotjar. This service makes it possible to keep track of visual behaviour. In order to safeguard your privacy, the following actions have been taken:

A processing agreement has been concluded with Hotjar.

If, despite all the measures taken, you still do not want us to follow your behaviour anonymously, there is an opt-out option. Hotjar offers this option via their website.

Mailchimp

For our newsletters we use Mailchimp. When you subscribe to our newsletter, your email address will be added and stored in this mailing list. In order to secure your personal data, we have taken the following measures:

We have entered into an agreement with Mailchimp.

You can unsubscribe from the newsletter at any time. At the bottom of every sent mail is an unsubscribe link, where you can easily have your mail address unsubscribed. You can also send us a request to unsubscribe to the above e-mail address, in which case we will ensure that your e-mail address is removed from the database.

Facebook Pixel

In order to measure and analyze our Facebook marketing activities, we use the Facebook Pixel. This tool collects your IP address.

Facebook does not have an opt-out possibility, but you could use a browser add-on. A good example of this can be: Ghostery.

Cookies

With your permission, our advertisers place “tracking cookies” on your computer. They use these cookies to track which pages you visit in order to build a profile of your online behaviour. This profile is partly built on the basis of comparable information they receive from your visit to other websites on which they advertise. This profile is not linked to your name, address, email address, etc. as known to us, but only to tailor advertisements to your profile so that they are as relevant to you as possible.

Website security

To protect our website against malicious intent, we use a security plug-in. This plug-in processes the IP address of our website visitors. There is no opt-out option for this plug-in either and you could use a browser add-on for this as well.

 

In order to send data securely over the internet, our website has installed an SSL certificate. This protocol creates an encrypted connection between a web server and an internet browser. This connection ensures that all data sent between the web server and browser remains secret.

In order to protect the data once stored on the website, we use a plug-in that guarantees and controls the security of the website. In addition, we actively check on a weekly basis whether updates are available from or within our CMS system. If available, we will update them immediately.

 

Forwarding

We will only process your data within the European Union. Outside the European Union, we will only process your data if that country provides an adequate level of protection for your data. Without your consent, we will never transfer your data to countries or parties other than those listed above.