“Moving-In is a company that knows what’s needed — and can deliver it quickly.”
This is Frank!
Frank is an independent entrepreneur operating under the name FD Woonservice. Under this name, he works extensively with contractors (maintenance and renovation projects) and housing corporations (social management). He is contracted by Nijhuis Bouw B.V. Apeldoorn to serve as a residential consultant. Frank handles all social matters related to the renovation work being carried out in tenants’ homes.
“Some residents were so satisfied that they would have preferred to stay in the temporary home.”
Nijhuis Bouw B.V. Apeldoorn is described as follows:
Nijhuis Bouw excels in:
- Clearly communicating what they do and who they do it for.
- Never losing sight of interests of both clients and residents.
- Recognizing high customer satisfaction as confirmation that they're on the right track.
Why Moving-In?
“What really appealed to me was their responsiveness and how they actively thought along with us on every project. The homes were always furnished in a warm and inviting way, and the collaboration with Rebecca was fantastic! Communication was pleasant on both a professional and personal level,” says Frank. “Sometimes I even hoped she’d be out of office — just so I’d get her fun out-of-office reply in my inbox again,” Frank laughs.
What was the goal?
“To offer residents an alternative ‘home’ during the work on their property — a place where they can stay in peace and comfort. I strive to provide this sense of calm as close to their own neighborhood as possible, without exposing them to the disruptions caused by the renovation.”
“What I really appreciate is that a clear handover report is provided after completion.”
The experience with Moving-In
Short lines of communication
Quick to Respond
“If something happens to be missing from the home, it’s never made into a big issue. Fortunately, the homes are usually left in good condition, which is of course a compliment to the residents.”
Thinking Along
“They provide great input and really consider what the client needs. After completion, a clear handover report is delivered, which is very helpful to receive.”
The result
“The result is that the residents who made use of the quiet or temporary homes were very satisfied with the quality of the accommodations. Some were even so pleased that they would have preferred to stay in the temporary home. Luckily, once they returned to their renovated homes, they quickly changed their minds.”
