Privacy policy

Privacy Policy Moving-In

Moving-In, located at Twentepoort Oost 26, 7609 RG, Almelo, is responsible for the processing of personal data as outlined in this privacy policy.

Contact Details:

• Website: https://moving-in.nl
• Address: Twentepoort Oost 26, 7609 RG, Almelo
• Phone number: 0546454105
• Data Protection Officer: Zilpa Schreur – reachable at zilpa.schreur@moving-in.nl

Personal Data We Process

Moving-In processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Gender
• Date of birth
• Place of birth
• Address details
• Phone number
• Email address
• IP address
• Location data
• Information about your activity on our website
• Browsing behavior across different websites
• Internet browser and device type
• Bank account number

Special and/or Sensitive Personal Data We Process

Moving-In processes the following special personal data:

• Citizen Service Number (BSN)

The processing of the BSN is based on a legal obligation and is necessary for tax declarations and other legal purposes.

Purpose and Legal Basis for Processing Personal Data

Moving-In processes your personal data for the following purposes and on the following legal grounds:

1. Processing your payment 
Legal basis: Performance of a contract 

2. Sending our newsletter and/or promotional brochure 
Legal basis: Consent

3. To call or email you if necessary to provide our services 
Legal basis: Performance of a contract 

4. Informing you about changes to our services and products 
Legal basis: Legitimate interest 

5. Delivering goods and services to you 
Legal basis: Performance of a contract 

6. Analyzing your behavior on our website to improve and tailor it to your preferences 
Legal basis: Legitimate interest 

7. Processing personal data if legally required (e.g., for tax declarations) 
Legal basis: Legal obligation 

Automated Decision-Making

Moving-In makes decisions based on automated processing that may have significant consequences for individuals. This applies to:

• Website analysis and marketing: We use algorithms to analyze your browsing behavior and display personalized advertisements. This may affect the type of advertisements you see. The logic behind this decision-making is based on machine learning models aimed at providing an optimal user experience.

How Long We Retain Personal Data

Moving-In does not retain your personal data longer than necessary to achieve the purposes for which it was collected. We use the following retention periods:

• Financial data (e.g., invoices, payment details): 7 years (legal obligation)
• Contact details for marketing purposes: Until consent is withdrawn or up to 2 years after the last contact
• Browsing behavior and analytical data: 26 months

Sharing Personal Data with Third Parties

Moving-In shares your personal data with third parties if necessary to fulfill the agreement or comply with a legal obligation. This includes:

• IT service providers: For hosting and maintaining our systems.
• Accountants: For financial administration.
• Marketing partners: For analyzing and improving marketing campaigns.
• Data Transfers Outside the EU: When data is transferred outside the EU, we ensure appropriate safeguards, such as the use of standard contractual clauses.

Cookies and Similar Technologies

Moving-In uses functional, analytical, and tracking cookies. When you first visit our website, we explicitly request your consent for tracking cookies. You can withdraw your consent at any time via your browser's cookie settings.

Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data. You can submit a request via info@moving-in.nl.

To verify your identity, we ask you to include a copy of your ID with your request. Please black out your photo, MRZ (machine-readable zone), passport number, and BSN to protect your privacy. We will respond within four weeks.

How We Secure Personal Data

Moving-In takes data protection seriously and has implemented appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications. These measures include:

• Encryption of sensitive data
• Firewalls and network security
• Two-factor authentication for employee access

Updates to This Privacy Policy

Our privacy policy may be updated. Any changes will be published on our website and, if relevant, communicated via email.